If Facebook closes or freezes the moment you tap a Marketplace listing, you’re not imagining it. This usually points to a loading or memory issue inside the app rather than a problem with your account. In most cases, the fix is quick once you reset the parts of the app responsible for loading images and listing data.
Quick fix: update the Facebook app first, then clear its cached data (or reinstall it if you’re on iPhone). Many Marketplace crashes happen because stored app files become corrupted after updates.
Why Marketplace specifically causes crashes
Marketplace listings load differently from the rest of Facebook. Each item pulls multiple images, seller profiles, maps, and pricing details at once. If cached files don’t match the current app version, the app can fail as soon as that content starts loading.
Other common triggers include:
- An outdated Facebook build after a recent app update
- Corrupted temporary files
- Low available storage or memory pressure
- Background features like data saver or battery optimization interfering with loading
Step-by-step fixes
Update the Facebook app
- Open the App Store or Google Play Store.
- Search for Facebook.
- Install any available update.
- Restart your phone before opening Marketplace again.
Many crashes appear right after Facebook rolls out backend changes, and older app versions struggle to load listings correctly.
Clear cached data (Android)
- Open Settings.
- Go to Apps → Facebook.
- Select Storage.
- Tap Clear Cache.
If the issue continues, choose Clear Data as well, then sign back into Facebook.
Reinstall the app (iPhone and Android)
iPhones don’t offer manual cache clearing, so reinstalling achieves the same result.
- Delete the Facebook app.
- Restart the device.
- Download Facebook again from the store.
- Log back in and test Marketplace.
Check available storage
If your phone storage is nearly full, image-heavy pages like Marketplace listings often crash first.
- Open device storage settings.
- Free at least 2–3 GB if possible.
- Restart the phone afterward.
Disable data saver or battery restrictions
Some phones limit background loading to save power, which interrupts Marketplace content.
- Go to Settings → Apps → Facebook → Battery.
- Allow unrestricted or normal background activity.
- Turn off system-level data saver temporarily and test again.
If it still crashes
Open Marketplace using a mobile browser instead of the app. If listings load normally there, the issue is almost certainly tied to the installed app version, not your account or device.
At that point, waiting for the next Facebook update usually resolves the remaining instability, since Marketplace bugs are often fixed server-side within a few days.